You can always contact us for any return question at and handling fees are non-refundable and the buyer is responsible for the initial delivery and return postage fees unless the item is faulty. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping details, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Standard deliveries will apply as above, however, delivery times can take up to 10 working days. Please ensure you provide a current mobile number & email address at checkout so the courier can provide updates as required. Please contact our customer service team prior to making purchase to confirm.Īn ETA will be provided via text or email but please note this is an estimate only & delivery may be attempted outwith this window.
If your property has a lift, delivery can be to any floor provided the goods fit inside the lift. Our 2 man delivery items are shipped for expected arrival within 1-4 working days & will be delivered to your room of choice (where Covid restrictions allow).įor flats, goods will be taken up a maximum of 2 flights of stairs if no lift is available. Goods will be delivered next working day, barring any carrier delays, so please check your tracking for updates. We would note most carriers do not call before delivery & would recommend having someone available at the property throughout the day.
#Velvet bed frame king how to
If you are not home, the courier may attempt delivery to a neighbour or will leave a card with instructions on how to reschedule this service (redelivery charges may apply).Please ensure you provide a current mobile number & email address at checkout so the courier can reach you if required. The courier will deliver to the main door of the building only on an all-day 7am to 7pm service with no time slots provided. We wont be beaten on price because we manufacture and sell our own beds you pocket the saving on high street prices.Delivered by our friendly couriers within 1-2 working days.
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Free standard delivery to most of the UK. We only use sustainable wood in our frames.Īll our fabric is fire resistant to UK standards. Quality Assurance - Our beds are hand made in the UK not cheap imports. This product comes with our no quibble industry leading warranty of 3 years (exclusions apply please see our Guarantee section)įlying the flag for British manufacturing and innovation.
Height: 50 inches Length: 88 inches Width: 86 inchesĪs with all our products we can customize most aspects of the bed including height which can be made shorter at no extra cost or taller at a standard cost of £50. Height: 50 inches Length: 88 inches Width: 74 inches Height : 50 inches Length: 86 inches Width: 68 inches
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